Permanent Holiday Lighting Warranty
Insured • Bonded • Family-Owned • Since 2009
What’s Included at a Glance
Workmanship
ClickLights: 2 years. SmartBright V4: 3 years. Other systems: 1 year.
EverLights
ClickLights LEDs: 5-year limited. SmartBright V4 LEDs: 10-year limited. Controls and power supplies have separate terms.
Govee
Permanent roofline lights: 3-year limited manufacturer warranty.
eufy
Manufacturer coverage varies by model; listed on your proposal.
Installation Workmanship Coverage
If a problem is caused by our installation workmanship during your coverage period, we correct it at no charge. Coverage lasts 2 years for EverLights ClickLights, 3 years for EverLights SmartBright V4, and 1 year for other systems, beginning when installation is completed. Examples include loose mounting, improper connections, or sealing problems caused by our work. Manufacturer product coverage is separate. We help coordinate approved manufacturer claims, but labor to replace failed products is billed separately unless the failure was caused by our covered installation workmanship.
| Brand / Line | Product Warranty | Notes |
|---|---|---|
| EverLights SmartBright V4 LEDs | 10-year limited | Trim/channel-mounted; hidden by day |
| EverLights ClickLights LEDs | 5-year limited | Under-soffit modules |
| EverLights power supplies | 3-year limited | Under-soffit modules |
| EverLights bridge and wireless receiver | 1-year limited | Under-soffit modules |
| Govee (Pro, 2, Prism) | 3-year limited | Soffit-mounted fixtures |
| eufy (e.g., S4) | Varies by model; listed on proposal | Shown on your proposal |
| Landscape / Wall / String / Spotlights | Manufacturer terms; listed on estimate | Listed on your estimate |
Our workmanship coverage: ClickLights 2 years, SmartBright V4 3 years, and other systems 1 year. Product replacement labor and non-covered service: $95/hour with a 1-hour minimum. Parts are extra when not covered by the manufacturer.
Exclusions & Common Edge Cases
These issues fall outside warranty but we can still help at $95/hr plus parts if needed.
| Scenario | Why |
|---|---|
| Power/GFCI issues, surges, tripped breakers | External electrical supply |
| Weak/absent Wi-Fi, networking changes | Network environment |
| Customer modifications, third-party repairs | Outside authorized work |
| Storm/wind/hail/flood; wildlife/vandalism | Acts of God/damage |
| Roofing/gutter/soffit failures | Structural issues |
| Ridgeline/gable mounting | Not offered (shingle penetrations) |
Service for non-covered issues: $95/hr (1-hour minimum). Parts extra if needed.
Simple Process
Four Easy Steps
Report promptly with a photo/video; we’ll verify coverage and schedule next steps.
Report in writing
within 30 days of discovery (photos/video help).
Diagnosis:
We confirm brand product coverage vs. our workmanship vs. non-warranty.
Resolution:
Covered installation problems are corrected at no charge. For manufacturer product claims, we coordinate approved parts and quote replacement labor before scheduling. Non-covered service is $95/hour with a 1-hour minimum, plus parts if needed.
Confirmation:
We test scenes, schedules, and connectivity before we leave.
Quick Answers by Scenario
These address topics not obvious from the tables above.
Yes. Original components keep their remaining coverage; new sections start their own manufacturer term beginning the season they’re installed.
No. External electrical supply problems (tripped GFCIs/breakers, missing outdoor GFCI) aren’t covered under warranty. We can diagnose/fix placement issues at our service rate if needed.
We help diagnose the issue and coordinate approved manufacturer replacement parts. Coverage depends on the product and component; your proposal lists the applicable terms. Labor for diagnosis and product replacement is billed separately unless the failure was caused by our covered installation workmanship. We confirm any charges before work begins.
It covers defects caused by our installation, such as loose or incorrect fasteners, improper connections, or sealing and controller placement issues resulting from our work. Coverage lasts 2 years for ClickLights, 3 years for SmartBright V4, and 1 year for other systems. Covered workmanship problems are corrected at no charge. Product failures are handled separately under the manufacturer’s warranty.
Non‑warranty service is billed at $95 per hour with a 1‑hour minimum, plus parts if required. We’ll confirm scope before work begins.
No. Network quality isn’t a product defect. Provide reliable 2.4 GHz Wi‑Fi or Ethernet at the controller location; once stable, we reconnect and test the app and scenes.
No. Damage from weather, animals, or vandalism is not covered under warranty. We can repair at our service rate and quote any needed parts.
We do not install on ridgelines/gables because it can require shingle penetrations and risk leaks. Our warranty excludes installations we do not offer.
Covered & Ready
Need Warranty Service?
Send a quick note with photos/video. We’ll verify coverage and schedule the fix. For non-warranty items, service is $95/hr (1-hour min).
1-Year Workmanship
Brand Coverage
Fast Scheduling
