- November 12, 2025No. Network quality isn’t a product defect. Provide reliable 2.4 GHz Wi‑Fi or Ethernet at the controller location; once stable,…
- November 12, 2025No. External electrical supply problems (tripped GFCIs/breakers, missing outdoor GFCI) aren’t covered under warranty. We can diagnose/fix placement issues at…
- October 9, 2025No, as long as we have safe access to power and your roofline. You’ll receive notifications when our crew is…
- October 9, 2025Our installation guarantee covers all lights we install — whether they’re your own or purchased from us — to remain…
- October 9, 2025Yes. All crew members are covered under our company’s liability insurance and bonded with the City of San Antonio.
- October 9, 2025Your property’s safety is our priority. Each crew documents your site with arrival videos and before-and-after photos to ensure accountability.…
- October 9, 2025Yes. Our operators are trained and certified, and all lift and ladder equipment is inspected before every use.
- October 9, 2025Use our Contact Form (https://sanantoniochristmaslights.com/contact-us/) or call (726) 224-7288. Our support team will log your request and schedule a service…
- September 28, 2025No — we cannot install if GFCI outlets are missing, cords are exposed to water, or DIY splices create safety…
- September 28, 2025We avoid nails or screws to protect tree health. Minimal staples may be used only when required, ensuring your trees…