Permanent Holiday Lighting Warranty

Every install includes a 1-year workmanship warranty. Product coverage is brand/model specific (EverLights, Govee, eufy) and listed on your proposal.
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Insured • Bonded • Family-Owned • Since 2009

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Quick Snapshot

What’s Included at a Glance

One year on our installation workmanship, plus manufacturer product warranties by brand. After coverage, non-warranty service is $95/hr (1-hour min).
Drone aerial view of commercial roof installation by C9 Christmas Installers in San Antonio, showcasing festive lighting setup.
  • Workmanship

    1-year installation/labor guarantee

  • EverLights

    Color-Changing LEDs 10-year, ClickLights 5-year

  • Govee

    Residential product 3-year limited

  • eufy

    Manufacturer term varies by model (confirm on proposal)

1-Year Installation Coverage

If a problem is caused by our installation methods within 12 months, we correct it at no charge. We also coordinate manufacturer parts for covered product failures.



Brand / Line Product Warranty Notes
EverLights — SmartBright V4 (Color-Changing LEDs) 10-year limited Trim/channel-mounted; hidden by day
EverLights — ClickLights 5-year limited Under-soffit modules
Govee (Pro, 2, Prism) 3-year limited Soffit-mounted fixtures
eufy (e.g., S4) Varies by model Shown on your proposal
Landscape / Wall / String / Spotlights Manufacturer terms Listed on your estimate

Our workmanship: 1-year on all permanent installs. After coverage, service is $95/hr (1-hour min).

Exclusions & Common Edge Cases

These issues fall outside warranty but we can still help at $95/hr plus parts if needed.

Scenario Why
Power/GFCI issues, surges, tripped breakers External electrical supply
Weak/absent Wi-Fi, networking changes Network environment
Customer modifications, third-party repairs Outside authorized work
Storm/wind/hail/flood; wildlife/vandalism Acts of God/damage
Roofing/gutter/soffit failures Structural issues
Ridgeline/gable mounting Not offered (shingle penetrations)

Service for non-covered issues: $95/hr (1-hour minimum). Parts extra if needed.

Simple Process

Four Easy Steps

Report promptly with a photo/video; we’ll verify coverage and schedule next steps.

      Report in writing

      within 30 days of discovery (photos/video help).

      Diagnosis:

      We confirm brand product coverage vs. our workmanship vs. non-warranty.

      Resolution:

      Covered—parts are coordinated and an on-site swap is scheduled. Non-covered—$95/hr plus parts.

      Confirmation:

      We test scenes, schedules, and connectivity before we leave.

Quick Answers by Scenario

These address topics not obvious from the tables above.

Yes. Original components keep their remaining coverage; new sections start their own manufacturer term beginning the season they’re installed.

No. External electrical supply problems (tripped GFCIs/breakers, missing outdoor GFCI) aren’t covered under warranty. We can diagnose/fix placement issues at our service rate if needed.

We help diagnose, coordinate parts, and perform the on‑site swap. Manufacturer terms apply by brand/model (e.g., EverLights Color‑Changing LEDs: 10‑yr; ClickLights: 5‑yr; Govee: 3‑yr; eufy varies by model).

Defects caused by our installation methods within 12 months (e.g., loose/wrong fasteners, improper sealing, controller placement issues we caused). We correct covered workmanship problems at no charge.

Non‑warranty service is billed at $95 per hour with a 1‑hour minimum, plus parts if required. We’ll confirm scope before work begins.

No. Network quality isn’t a product defect. Provide reliable 2.4 GHz Wi‑Fi or Ethernet at the controller location; once stable, we reconnect and test the app and scenes.

No. Damage from weather, animals, or vandalism is not covered under warranty. We can repair at our service rate and quote any needed parts.

We do not install on ridgelines/gables because it can require shingle penetrations and risk leaks. Our warranty excludes installations we do not offer.

More Questions? See All FAQs

Covered & Ready

Need Warranty Service?

Send a quick note with photos/video. We’ll verify coverage and schedule the fix. For non-warranty items, service is $95/hr (1-hour min).

See Packages & Pricing
  • 1-Year Workmanship

  • Brand Coverage

  • Fast Scheduling

  • Holiday permanent elite smart roof accent lighting for festive outdoor decoration.
  • Stone home adorned with colorful holiday lights during nighttime.
  • Luxury stone home in Helotes showcasing professional installation of colorful C9 LED roofline lighting at dusk.