Notes & Timing
- Takedown is billed separately in January.
- We remove, label, diagram, and pack.
- Coverage applies only to items we installed and remove.
Seasonal Christmas Light Warranty
We guarantee your display will not droop or fall from October 1 to January 6. If you purchase one of our LED packages and we install and remove it each season, your materials and our labor are covered for 3 years.
Insured • Bonded • Family-Owned • Since 2009
At-a-Glance
What You Can Expect
We guarantee your display will not droop or fall from Oct 1–Jan 6. If you purchased one of our LED packages and we install and remove it each season, your materials and our labor are covered for 3 years. If a covered item fails, we’ll repair or replace it—fast.
Season Guarantee
No drooping or falling Oct 1–Jan 6
3-Year Coverage
Our LED packages: materials + labor (with pro install & takedown)
72-Hour Dispatch
For covered package failures
Service Rate
Non-covered issues: $95/hr, 1-hour min
Season Guarantee + Package Coverage
Your installation is secured for the season (Oct 1–Jan 6). When you choose our LED package and have us install and take down each year, we cover defective lights, décor, cords, and timers for 3 years (materials + labor).
| Item | Coverage | Term |
|---|---|---|
| Secure installation (no droop/fall) | Yes, Oct 1–Jan 6 | Seasonal |
| Package LEDs we supplied | Defect repair/replace | 3 years |
| Package decor we supplied (wreaths/garlands/figures) | Defect repair/replace | 3 years |
| Extension cords/timers we supplied | Replace if defective | 3 years |
Important: The 3-year package coverage applies when we install and take down each season.
Exclusions & Edge Cases
We don’t cover issues outside normal use—severe weather, wildlife, vandalism, vehicle damage, DIY alterations, non-GFCI power, unsafe splices, or property changes after install (e.g., new gutters/roof work).
| Scenario | Why |
|---|---|
| Customer-supplied lights/decor failures | Not our materials |
| Weather events/acts of God (hail, high wind, flooding), wildlife, vandalism, vehicles | Outside normal use |
| DIY alterations, non-GFCI power, unsafe splices | Safety/non-compliant power |
| Property changes after install (new gutters, roof work) | Outside our work |
Service for non-covered issues: $95/hr (1-hour minimum). Parts extra if needed.
End-of-Season
January Removal & Storage
Takedown is billed separately in January. We carefully remove, label, diagram, and pack your display for neat storage and faster re-installs next season.
Fast Support
Simple 4-Step Process
Send photos or a short clip, we triage coverage and safety, schedule your visit, and complete repairs. For covered package failures, our target response is within 72 hours.
Tell us what’s wrong
(photo/video helps)
We triage
(is it covered? safety first)
We schedule
a visit; for covered packages, we target within 72 hours.
We repair/replace
as needed and test.
Quick Answers for the Season
Practical guidance to reduce surprises and keep your display looking great all season.
For covered package failures, our target is within 72 hours. Safety hazards and total-out conditions are prioritized first.
No. Wildlife and accidental damage are not covered. We can repair at $95/hr (1-hour minimum), plus any required parts.
No. Power/GFCI and household electrical problems are outside warranty. We can diagnose at $95/hr (1-hour minimum).
Yes. Original package items keep their remaining coverage; new items start their own coverage term beginning the season they’re installed.
The 3-year package coverage applies only for seasons where we both install and remove. If we don’t perform both, coverage doesn’t apply for that season.
Weather events (wind, hail, flooding) are not covered. We can re-secure or repair at $95/hr (1-hour minimum), plus parts if needed.
No. Customer-provided materials aren’t covered. We can troubleshoot/replace at $95/hr (1-hour minimum); parts billed separately.
Yes—when supplied by us and installed & removed by us each season, these are covered for defects for 3 years.
Covered & Ready
Need Help? We’ll Take Care of It
Your seasonal display is guaranteed Oct 1–Jan 6. If a covered package item fails, we aim to service it within 72 hours. Send a quick note (photos help), and we’ll schedule the fix.
Season Guarantee
3-Year Coverage
Fast Response
