- November 12, 2025Our workmanship is covered for 1 year. Manufacturer product warranty varies by model and will be specified on your proposal.…
- November 12, 2025Our installation workmanship warranty is 2 years for EverLights ClickLights, 3 years for EverLights SmartBright V4, and 1 year for…
- November 12, 2025We do not install on ridgelines/gables because it can require shingle penetrations and risk leaks. Our warranty excludes installations we…
- November 12, 2025Yes. Original components keep their remaining coverage; new sections start their own manufacturer term beginning the season they’re installed.
- November 12, 2025Non‑warranty service is billed at $95 per hour with a 1‑hour minimum, plus parts if required. We’ll confirm scope before…
- November 12, 2025No. Damage from weather, animals, or vandalism is not covered under warranty. We can repair at our service rate and…
- November 12, 2025No. Network quality isn’t a product defect. Provide reliable 2.4 GHz Wi‑Fi or Ethernet at the controller location; once stable,…
- November 12, 2025No. External electrical supply problems (tripped GFCIs/breakers, missing outdoor GFCI) aren’t covered under warranty. We can diagnose/fix placement issues at…
- November 12, 2025We help diagnose the issue and coordinate approved manufacturer replacement parts. Coverage depends on the product and component; your proposal…
- November 12, 2025It covers defects caused by our installation, such as loose or incorrect fasteners, improper connections, or sealing and controller placement…
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