- November 12, 2025Severe weather events (high winds, hail, falling tree limbs, freezing rain) fall outside our standard workmanship warranty. We are happy…
- November 12, 2025Non‑warranty service is billed at $95 per hour with a 1‑hour minimum, plus parts if required. We’ll confirm scope before…
- November 12, 2025Yes. Original components keep their remaining coverage; new sections start their own manufacturer term beginning the season they’re installed.
- November 12, 2025No. Damage from weather, animals, or vandalism is not covered under warranty. We can repair at our service rate and…
- November 12, 2025Yes. For Seasonal Christmas & New Year's Eve Lighting, we can install your existing lights and guarantee they won’t fall…
- November 12, 2025We help diagnose the issue and coordinate approved manufacturer replacement parts. Coverage depends on the product and component; your proposal…
- November 12, 2025For seasonal labor-only installations, we provide quick repair service at our current hourly rate (see our Installation Agreement & Payment…
- November 12, 2025It covers defects caused by our installation, such as loose or incorrect fasteners, improper connections, or sealing and controller placement…
- November 12, 2025Seasonal Labor-Only Installations: guarantee lights won’t fall or drape all season (repairs billed hourly, see Installation Agreement). Seasonal Packages: A…
- September 28, 2025Seasonal: Materials we supply are typically covered by a 3-year warranty when we handle install and takedown; damage from third…
San Antonio's Christmas Light & Holiday Pros