- November 12, 2025No. Power/GFCI and household electrical problems are outside warranty. We can diagnose at $95/hr (1-hour minimum).
- November 12, 2025Yes—when supplied by us and installed & removed by us each season, these are covered for defects for 3 years.
- November 12, 2025For covered package failures, our target is within 72 hours. Safety hazards and total-out conditions are prioritized first.
- November 12, 2025No. Customer-provided materials aren’t covered. We can troubleshoot/replace at $95/hr (1-hour minimum); parts billed separately.
- November 12, 2025Weather events (wind, hail, flooding) are not covered. We can re-secure or repair at $95/hr (1-hour minimum), plus parts if…
- November 12, 2025No. Wildlife and accidental damage are not covered. We can repair at $95/hr (1-hour minimum), plus any required parts.
- November 12, 2025Yes. Original package items keep their remaining coverage; new items start their own coverage term beginning the season they’re installed.
- November 12, 2025The 3-year package coverage applies only for seasons where we both install and remove. If we don’t perform both, coverage…