- November 13, 2025You receive a 3-month limited labor warranty (our workmanship) and a 1-year limited manufacturer warranty on the products. After warranty…
- November 12, 2025For covered package failures, our target is within 72 hours. Safety hazards and total-out conditions are prioritized first.
- November 12, 2025No. Customer-provided materials aren’t covered. We can troubleshoot/replace at $95/hr (1-hour minimum); parts billed separately.
- November 12, 2025Weather events (wind, hail, flooding) are not covered. We can re-secure or repair at $95/hr (1-hour minimum), plus parts if…
- November 12, 2025Non‑warranty service is billed at $95 per hour with a 1‑hour minimum, plus parts if required. We’ll confirm scope before…
- November 12, 2025Yes. Original components keep their remaining coverage; new sections start their own manufacturer term beginning the season they’re installed.
- November 12, 2025No. Damage from weather, animals, or vandalism is not covered under warranty. We can repair at our service rate and…
- November 12, 2025We help diagnose, coordinate parts, and perform the on‑site swap. Manufacturer terms apply by brand/model (e.g., EverLights Color‑Changing LEDs: 10‑yr;…
- November 12, 2025Yes. For Seasonal Christmas & New Year's Eve Lighting, we can install your existing lights and guarantee they won’t fall…
- November 12, 2025Defects caused by our installation methods within 12 months (e.g., loose/wrong fasteners, improper sealing, controller placement issues we caused). We…