Holiday Lighting FAQs
Looking for answers about holiday lighting in San Antonio? You’re in the right place. Below you’ll find our most common questions about seasonal Christmas light installation, permanent smart lighting, and commercial displays. Use the filters to jump straight to the topic you care about—whether it’s rooflines, trees, décor, pricing, or warranties. Our goal is to make the process simple, transparent, and stress-free.
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No. Power/GFCI and household electrical problems are outside warranty. We can diagnose at $95/hr (1-hour minimum).
Yes—when supplied by us and installed & removed by us each season, these are covered for defects for 3 years.
No. Customer-provided materials aren’t covered. We can troubleshoot/replace at $95/hr (1-hour minimum); parts billed separately.
Weather events (wind, hail, flooding) are not covered. We can re-secure or repair at $95/hr (1-hour minimum), plus parts if needed.
Non‑warranty service is billed at $95 per hour with a 1‑hour minimum, plus parts if required. We’ll confirm scope before work begins.
No. Damage from weather, animals, or vandalism is not covered under warranty. We can repair at our service rate and quote any needed parts.
No. Network quality isn’t a product defect. Provide reliable 2.4 GHz Wi‑Fi or Ethernet at the controller location; once stable, we reconnect and test the app and scenes.
No. External electrical supply problems (tripped GFCIs/breakers, missing outdoor GFCI) aren’t covered under warranty. We can diagnose/fix placement issues at our service rate if needed.
We help diagnose, coordinate parts, and perform the on‑site swap. Manufacturer terms apply by brand/model (e.g., EverLights Color‑Changing LEDs: 10‑yr; ClickLights: 5‑yr; Govee: 3‑yr; eufy varies by model).
Defects caused by our installation methods within 12 months (e.g., loose/wrong fasteners, improper sealing, controller placement issues we caused). We correct covered workmanship problems at no charge.
Absolutely! Many of our customers prefer early installations to avoid the post-Thanksgiving rush. We can install your lights, test everything, and leave the switch off. You can flip them on anytime you want—Thanksgiving night, December 1st, or later.